Incidents

Push-Based Incident System

Incidents in the Gausium platform are push-based -- they are delivered via webhook callbacks when a robot encounters an error or anomaly. There is no API endpoint to query historical incidents. Any incidents shown below were cached locally from webhook pushes.

Incident Alerts

0 incidents cached
Device SN Error Code Description Level Start Time Status

Webhook Setup Guide

The Gausium platform pushes incident notifications to a configured callback URL. To receive incidents:

  1. Register a callback URL in the Gausium Open Platform console.
  2. Implement an HTTP POST endpoint to receive push payloads.
  3. Validate the push signature header for authenticity.
  4. Store received incidents in your backend or forward to this dashboard.

Incident Push Payload Format:

{
  "event_type": "incident",
  "robot_sn": "GS101-00A0-A7L-0000",
  "error_code": "E1001",
  "description": "Obstacle detected - navigation blocked",
  "level": "WARNING",          // INFO | WARNING | ERROR | CRITICAL
  "start_time": "2026-06-04T10:30:00Z",
  "end_time": null,            // null if still active
  "is_active": true,
  "extra": { ... }
}